The Difference Between Answering Services and Call Center Services

Posted by on Jan 13, 2016 in Answering Services, Call Center
The Difference Between Answering Services and Call Center Services

Call centers and answering services both look the same as each are located in offices filled with computers, phones, and operators. So what is the difference between answering services and call center services? When it comes to the difference between an answering service and a call center, the physical look or location has nothing to do […]

What is the Difference Between an Answering Service and a Virtual Receptionist?

Posted by on Dec 16, 2015 in Answering Services
What is the Difference Between an Answering Service and a Virtual Receptionist?

Both an answering service and a virtual receptionist are ways to have your calls answered offsite, but what’s the difference between the two? When businesses are looking to outsource their call handling they often consider answering services or a virtual receptionist. Knowing the difference between them will help you choose which one is best for […]

Turn Callers into Customers with an Answering Service

Posted by on Dec 2, 2015 in Answering Services
Turn Callers into Customers with an Answering Service

Every call is a chance for your business to earn another customer. Significantly increase your odds of closing the deal with an answering service. Your business gets calls all the time from people who are looking for information. Each time is an opportunity to transform them from callers with a question into clients with money […]

Protect Your Company with an Answering Service

Posted by on Nov 4, 2015 in Answering Services, Business
Protect Your Company with an Answering Service

An answering service can act as a life preserver for your business. There are a few ways you can protect your company with an answering service. When most people think of an answering service, they don’t necessarily think of it as a way to safeguard a business. Sure, answering services are a great way to improve customer […]

What Does a Virtual Receptionist Do?

Posted by on Oct 2, 2015 in Answering Services, Business, Customer Service
What Does a Virtual Receptionist Do?

You’ve probably heard of a virtual receptionist, but what do they do? How do they work? And most importantly, how can a virtual receptionist benefit your business?   A virtual receptionist is a person who answers incoming calls for your business, takes messages, transfers callers to the right people, and professionally brands your phones by […]