HIPAA-Compliant Medical Answering Service

Illness, injury, and other health concerns don’t wait for business hours to start. Even when your practice is closed, your patients may still have questions and concerns that need attention. For many, simply being able to get in touch with their healthcare provider gives them valuable peace of mind. With 24/7 medical answering service from AnswerMTI, your patients can have that peace of mind at any time of day.

 

24/7 Support for a 24/7 Healthcare Industry

Our professional answering service for medical providers offers unmatched inbound call support, appointment scheduling, and messaging services to hospitals, surgeons, and medical facilities. Our agents will use your preferred greeting when answering calls, as well as follow any guidelines you provide.

Because we know healthcare is a specialized industry, we provide only agents who are trained in medical terminology and who are able to handle everything from after-hours emergencies to Medicaid calls and basic inquiries. AnswerMTI medical answering agents are also held to the same HIPAA standards as healthcare providers, ensuring the security and privacy of all patient information.

24-Hour Answering Service Benefits Both Patients and Healthcare Providers

Even for urgent care clinics and emergency departments that remain open overnight, handling walk-in patients and phone calls with a small staff can be a challenge. Our remote medical answering service in Houston takes the burden of answering calls off of on-site employees, freeing them up to do other work and walk away from the phones when necessary.

AnswerMTI’s physician answering service software allows our agents to handle a large volume of medical calls and perform a variety of specialized tasks, even interfacing with your existing systems to help manage information as you see fit. Agents can also relay messages, disseminate important information, or give scheduled reminders to callers.

Friendly, Understanding Support from Start to Finish

Our team is made up of compassionate, caring professionals who are capable of handling calls involving even the most sensitive of topics. No matter the reason for the call, we strive to provide approachable, energetic service that truly represents the mission and values of your practice.

To learn more about what we do or inquire about medical answering service pricing, call us today at (844) 798-1027.

24/7 Medical Phone Answering Services

Even for urgent care clinics and emergency departments that remain open overnight, handling walk-in patients and phone calls with a limited staff can be a challenge. Our medical telephone answering service takes the burden of answering calls off of on-site employees, freeing them up to do other work and walk away from the phones when necessary.

AnswerMTI’s healthcare answering service software allows our receptionists to handle a large volume of medical calls and perform a variety of specialized tasks, even interfacing with your existing systems to help manage information as you see fit. Agents can also relay messages, disseminate important information, and alert the appropriate on-call staff member if necessary.

The nations top choice for HIPAA compliant answering services and call answering solutions.

The Best Live Answering Services for Medical Professionals

Our team is made up of compassionate, caring professionals who are capable of handling calls involving even the most sensitive of topics. No matter the reason for the call, we strive to provide approachable, energetic service that truly represents the mission and values of your practice.

Contact us today for a free trial of our live answering services for medical professionals!

To learn more or inquire about pricing, call us today at (844) 798-1027.

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