How to Accelerate My Law Firm via Attorney Answering Services

Posted by on Aug 25, 2019 in Answering Services
How to Accelerate My Law Firm via Attorney Answering Services

As a busy law firm, you may not have the time or the staff to handle all of the calls you receive. It’s true that an automated answering system can move calls through to the right department, but can they allow your clients to speak with a real person after the first couple of rings? […]

How to Use a Virtual Receptionist Service

Posted by on Aug 1, 2019 in Answering Services, Call Center
How to Use a Virtual Receptionist Service

You may have heard about a virtual receptionist service, but may not know much about how to use it or how it can benefit your business. This article is about to change all of that; read on to learn about just how you can use this kind of remote receptionist service to improve the way […]

Why Your Company Should Have an Anonymous Employee Hotline

Posted by on Jul 25, 2019 in Answering Services, Customer Service
Why Your Company Should Have an Anonymous Employee Hotline

When incidents occur or an employee has concerns regarding conduct or ethics, the only option available to them may be your human resources department. However, they may not feel comfortable speaking in person about certain issues. Where this is the case, whistleblower hotline services can offer anonymity as well as an effective means of preventing […]

Getting a Live Answering Service for Your Los Angeles Business

Posted by on Jul 11, 2019 in Answering Services, Bilingual
Getting a Live Answering Service for Your Los Angeles Business

Getting a Live Answering Service for Your Los Angeles Business As a Los Angeles business, you are reaping all the benefits of a lucrative local economy, but could you be doing something more to give your customers great service? If you’re currently using an automated answering system to handle your calls, it’s time to consider […]

Why Your New York Business Needs Live Answering

Posted by on Jul 1, 2019 in Answering Services
Why Your New York Business Needs Live Answering

Live Answering Services in New York If you’re a business with a lot of customers, a very common way to process calls is via an automated New York answering service. While these can certainly help you to take more calls in a day,  they can’t provide customers with the stellar level of service they’ve come […]