Getting a Live Answering Service for Your Los Angeles Business

Posted by on Jul 11, 2019 in Answering Services, Bilingual
Getting a Live Answering Service for Your Los Angeles Business

Getting a Live Answering Service for Your Los Angeles Business As a Los Angeles business, you are reaping all the benefits of a lucrative local economy, but could you be doing something more to give your customers great service? If you’re currently using an automated answering system to handle your calls, it’s time to consider […]

Why Your New York Business Needs Live Answering

Posted by on Jul 1, 2019 in Answering Services
Why Your New York Business Needs Live Answering

Live Answering Services in New York If you’re a business with a lot of customers, a very common way to process calls is via an automated New York answering service. While these can certainly help you to take more calls in a day,  they can’t provide customers with the stellar level of service they’ve come […]

What Is Call Patching? Can It Benefit My Business?

Posted by on May 25, 2019 in Answering Services, Customer Service
What Is Call Patching? Can It Benefit My Business?

You have many options for how your customer calls are handled. However, there is one option that saves you money and improves your level of customer care: call patching services. Let’s take a closer look at why this service offers so much value to your business.   Call Patching Is Different Unlike automated systems which […]

Is It Really Necessary to Have an After Hours Call Answering Service?

Posted by on May 1, 2019 in Answering Services
Is It Really Necessary to Have an After Hours Call Answering Service?

No matter your business, there are definite benefits to extending your hours. However, doing this can also increase your costs. Thankfully, there is a solution that costs a fraction of what it would to hire new staff, and it works around the clock. It’s a 24-hour telephone answering service, and it can make a big […]

5 Ways a HIPAA-Compliant Answering Service Helps Improve Patient Experience

Posted by on Apr 23, 2019 in Answering Services
5 Ways a HIPAA-Compliant Answering Service Helps Improve Patient Experience

Thanks to the Health Insurance Portability and Accountability Act, patients can rest assured that their information will be kept confidential. As a medical business, the security of patient information needs to be the top priority. A HIPAA-compliant medical answering service can improve the patient experience in many ways.   Automated Answering Service Isn’t Enough The […]