First-Class Client Support
If you are an existing client looking to get in touch with our support team, please call 800-673-2000.
AnswerMTI client support reps specialize in your business.
When you entrust AnswerMTI with your phone call handling — whether it’s 24-hour answering services, a call center help desk/IT support program, a whisleblower hotline, or anything in between — we assign a personal client support representative to your account. Your support rep will work with you from day one to help you get the most from your service package.
Our goal is to understand your business so we can help craft a plan to best serve your customers. Your client support rep will work with you to:
- Learn more about your business and the challenges you face
- Understand the product/service you offer
- Get a sense of who your customers are and their needs
- Create or fine tune your call script(s) to ensure you get the information you require from your callers
Your client support rep is your go-to resource for information about your account. They can even show you how to use the secure online portal to manage your account and gather important data for your business.
Customer Support Policy – Our Commitment to Outstanding Client Support
AnswerMTI is committed to providing exceptional client support. You can expect your support rep to respond to your needs in a professional, courteous, and timely manner.
Our goal is to become more than your customer support answering service provider. We want to partner with you. We encourage you to stay actively involved so we can continually improve the quality of our service and help you achieve your business goals.
If you are interested in becoming a client, please fill out the brief form below to receive more information.