Apartment Answering Service

24 Hour Answering Service for Apartments

Property Management firms require special call handling and expertise. AnswerMTI is a professional 24 hour Real Estate Answering Service delivering professional customer service solutions for over 30 years.

Our agents are highly trained to handle all types of property management calls and that’s why businesses from across the nation trust us to cover their office phones with complete professionalism. We specialize in Apartment Answering Service solutions and provide 24×7 support to tenants at apartments, condominiums, and we even handle complex maintenance calls. We staff bilingual agents and offer special pricing options to meet nearly any budget guidelines.

Call answering services are available during normal operating hours, after hours coverage, weekends, and holidays. As a partner with AnswerMTI you will always enjoy simple pricing with no contracts or hidden fees. Contact us today for a low cost apartment answering service quote.

Tailored phone answering and customer support solutions for real estate companies, apartments, condominiums, and property management firms.

Real-Time Response

  • Our courteous agents can dispatch emergency maintenance calls using an on call roster ensuring that the right person gets the call at the right time. Using personalized custom call scripts our operators will screen each call with specific questions to determine the level of urgency which helps ensure that your maintenance staff is not needlessly contacted. Messages viewed as non urgent can simply be emailed or sent as an SMS text message to a cell phone.
  • We can handle leasing inquires no matter when they call, schedule appointments and more.
  • Full web interface lets you view your account, pay bills and even manage or update maintenance requests.
  • Your tenants are much happier when they reach a live person, knowing that their problems are proactively being handled.

Free Trial

Professional Agents with a Personal Touch!
We know that no two businesses are the same and no two tenants are alike, and that’s why we understand the value of leaving your customers with a lasting impression that speaks highly of your real estate firm. Using our proprietary software we can offer unlimited call scripting that enables our team to fully assist your customers with nearly any matter. As one of the nations leading apartment answering services we value your business and we strive to meet even the highest standards of the toughest critics. To show you how serious we are we invite you to take full advantage of a one week free, no obligation trial.
Live 24 hour emergency answering service for apartment complexes, condominiums and property management. Tenant emergencies, lock outs, and maintenance calls—we’ve got you covered.

Regional Services