Emergency Answering Services for Urgent Phone Calls

After Hours Emergency Call Answering

If your business needs a professional operator to answer calls at all hours of the day an Emergency Answering Service may be just what you’re looking for. We offer after hours live customer support for emergency responders, disaster recovery and medical answering services. Our contact centers will provide professional live operators who will answer your calls 24×7 and keep your business communications active during emergency situations and when an unforeseen crisis may arise.

Our agents are highly trained to handle all types emergency calls and will have your high priority messages delivered in real time via immediate text to cell phone, email, online, and we even offer out call service for those messages that absolutely, positively must be delivered and confirmed, ASAP.

Be it hurricanes, fires, storms or power outages, both man-made and natural disasters will inevitably occur, and when they do call volumes can soar to record levels making it difficult, if not impossible to answer all of the calls in house. With over 300 trained agents we can provide unparalleled call coverage after hours, weekends, and holidays. As a partner with AnswerMTI you will always enjoy simple pricing with no contracts or hidden fees. Contact us today for a low cost emergency answering service quote.


Tailored solutions for all emergency service providers.


Disaster Recovery

Disasters happen when you least expect them, and when they do, we’re here 24 hours a day, 7 days a week, 365 days a year, and an Emergency Call Answering Service should be a part of every disaster recovery plan. When your phones go down, our agents will ensure that your business is never negatively impacted because with multiple locations and a solid redundancy plan, our lines are always open for business.

Doctor Emergency Call Answering

By the time a patient calls, they’re already in pain or sick, and in reality it doesn’t only happen during normal business hours. Your patients need constant communications and the ability to reach the doctor, schedule an appointment or get instructions on what to do in an emergency situation. That’s where we step in. We provide medical answering service for doctors, physicians and healthcare professionals with competent, compassionate live telephone coverage and customer support 24 hours per day, 7 days per week, 365 days per year.

HVAC Support

When inclement weather hits or huge power outages occur, massive consumers can all simultaneously lose their home and office heat or air conditioning. Even the larger HVAC providers can only be in so many places at once, and in times like this it’s impossible to answer a huge and sudden surge of customer calls. That means lost business and lost revenue during a time that business should be flourishing. We have your solution with an HVAC answering service that can field your calls, schedule appointments, and give your customers peace of mind during these uncomfortable times in life. You can be assured that every customer will be greeted by a professional live agent no matter when they call and that messages will be delivered within seconds of the calls completion.

Free Trial

Professional Agents with a Personal Touch!

No matter what your industry may be, we have a unique, effective solution that will pay for itself. Tree surgeons, plumbers, roofers, electricians, we do it all. As one of the nation’s leading emergency call answering services we value your business and we strive to meet even the highest standards of the toughest critics. To show you how serious we are we invite you to take full advantage of a one week free, no obligation trial.

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