As a busy law firm, you may not have the time or the staff to handle all of the calls you receive. It’s true that an automated answering system can move calls through to the right department, but can they allow your clients to speak with a real person after the first couple of rings? […]
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You may have heard about a virtual receptionist service, but may not know much about how to use it or how it can benefit your business. This article is about to change all of that; read on to learn about just how you can use this kind of remote receptionist service to improve the way […]
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When incidents occur or an employee has concerns regarding conduct or ethics, the only option available to them may be your human resources department. However, they may not feel comfortable speaking in person about certain issues. Where this is the case, whistleblower hotline services can offer anonymity as well as an effective means of preventing […]
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As a Los Angeles business, you are reaping all the benefits of a lucrative local economy, but could you be doing something more to give your customers great service? If you’re currently using an automated answering system to handle your calls, it’s time to consider a Los Angeles live answering service. Here’s why it’s such a […]
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Live Answering Services in New York If you’re a business with a lot of customers, a very common way to process calls is via an automated New York answering service. While these can certainly help you to take more calls in a day, they can’t provide customers with the stellar level of service they’ve […]
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You have many options for how your customer calls are handled. However, there is one option that saves you money and improves your level of customer care: call patching services. Let’s take a closer look at why this service offers so much value to your business. Call Patching Is Different Unlike automated systems which […]
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No matter your business, there are definite benefits to extending your hours. However, doing this can also increase your costs. Thankfully, there is a solution that costs a fraction of what it would to hire new staff, and it works around the clock. It’s a 24-hour telephone answering service, and it can make a big […]
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Thanks to the Health Insurance Portability and Accountability Act, patients can rest assured that their information will be kept confidential. As a medical business, the security of patient information needs to be the top priority. A HIPAA-compliant medical answering service can improve the patient experience in many ways. Automated Answering Service Isn’t Enough The […]
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How Live Answering Service Helps You Keep Property Residents Property managers have a multi-faceted job; not only do they have to take care of the tasks associated with tenants moving in and out, but they also have to be able to handle calls from current and prospective tenants, sometimes at all hours of the night. […]
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What Should You Look For in a Real Estate Answering Service? As the busy owner of a real estate business, you have a lot going on. That’s why you probably have an automated answering service to handle all your calls. However, unless it makes your clients happy and your job easier, it’s costing you […]
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