There are tons of reasons for your business to use an answering service. Here are 30 to get you started. People choose to use a business answering service for many different reasons. That’s because outsourcing phone support helps organizations across numerous industries in a variety of ways. The following is a list of 30 […]
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Most people aren’t worried about long distance charges anymore, but there are still a few great reasons your business needs a toll free number. Back in the 1960’s, AT&T started offering Toll Free numbers as an alternative option to calling collect and dealing with an operator. Check out this terrible commercial if you want […]
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Small Business Saturday takes place the day after Black Friday. Are you prepared to capitalize when the spotlight is on local businesses? Here is how you can prepare to take advantage of Small Business Saturday. Black Friday is the day you wake up early and navigate of maze of rabid shoppers who are trying […]
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An answering service can act as a life preserver for your business. There are a few ways you can protect your company with an answering service. When most people think of an answering service, they don’t necessarily think of it as a way to safeguard a business. Sure, answering services are a great way to improve […]
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The phone interview is a key element in the hiring process. Follow these tips on how to give a phone interview if you want to hire the best person for the job. You can’t build a strong team of employees without hiring good people. And to do that, you need to be able to identify […]
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Whether you have just scheduled your first video conference meeting or you’ve attended dozens of them, you’ll find these seven tips helpful for enhancing the experience for everyone. Video conference meetings are a great way to bring people together from across the country and create the feel for all being in the same room. […]
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Missed sales opportunities can be detrimental to any business. Here is a surefire way you can drastically cut down on missing those valuable calls. 99% of people who call your business are either a potential sales opportunity or someone giving you the chance to provide excellent customer service. Sometimes both. What’s the first step […]
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Wanting to provide awesome customer service is a good thing. But it’s only a start. To truly deliver an amazing customer experience you must have the right ingredients and know how to blend them all together. What makes any recipe truly amazing is the ingredients. And the quality of ingredients matters a whole lot too. […]
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Social media is the great equalizer in the business world. Harness its power with these five tips, and your small business will find some big success. Small business owners have a lot going on. Just thinking about social media can even be too much for them sometimes. But with just a little bit of […]
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Closing a new client is one thing. But going beyond the sale to create a customer for life is where the true profit is. Congratulations! Your salesperson just closed the deal and your company has brought on a new customer. Everyone at the company is excited to get the increased revenue that client will […]
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