A business should answer the phone promptly, within two to three rings, and with a clear, friendly greeting that includes the company name and a willingness to help. Answering telephone calls professionally not only reflects your brand’s values but also builds trust and enhances customer satisfaction. Whether you’re a small business owner or part of […]
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You’ve probably heard of a virtual receptionist, but what exactly do they do? How do they work? How do they fit into your business operations? And most importantly, how can they improve efficiency, enhance customer service, and help you never miss an important call again? In today’s fast-paced business world, first impressions matter. When a […]
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Businesses face all different kinds of bad weather emergencies. Companies that use an answering service to help weather the storm have an easier time of making it through to the other side. No matter what time of year it is, or where your business is located in the United States, there is always a risk […]
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A busy business is a successful business. However, the cost to hire full-time employees to handle your calls can be high. Another solution is to hire a remote virtual receptionist answering service. This option is not only incredibly cost-efficient, but can result in even more business for you. Using a Remote Receptionist Service A busy […]
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If you have good lawyers on your team and succeed, you should see your reputation, list of clients, and revenue grow. However, the telephone can be your greatest asset or your worst nemesis. Missed calls can mean missed opportunities; even established clients may move on if they can’t reach someone. All the while, your staff […]
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If you’re like most business owners, you spend the day trying to get as much done as possible. However, if your office is disorganized, you will lose precious time and productivity, which negatively affects your bottom line. We’ve got some great organization tips that you can start applying today to improve your efficiency. From tracking […]
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As governments respond to the coronavirus (COVID-19) pandemic, many businesses are being forced to close temporarily or drastically change their everyday operations. Using tools like a business answering service could be a great option to keep everything running smoothly during this time. While some businesses have been able to survive, many have not—as a result, […]
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Today’s customers are no longer willing to wait until a business is open to get what they want; if they can’t get it from your business, they will simply go to your competitor. When you add an after-hours answering service to your marketing strategy, this can be prevented. Always Connected In the old days, connection […]
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The ability to answer as many customers, partner or patient calls as possible can determine your level of success in today’s business world. Hiring an answering service can help, but not just any service will do. Ensuring your phone call answering service is not based overseas can have many benefits. What Local Answering Service Is A local […]
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How Your Firm Can Benefit from Attorney Answering Services As a busy legal firm, your services may be so much in demand that your office is receiving more calls than it can handle in a single business day. While this high volume of calls is a great thing for your legal firm, unless you […]
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