How an Answering Service Helps Businesses During Bad Weather

Posted by on Apr 20, 2016 in Answering Services, Business
How an Answering Service Helps Businesses During Bad Weather

Businesses face all different kinds of bad weather emergencies. Companies that use an answering service to help weather the storm have an easier time of making it through to the other side. No matter what time of year it is or where your business is located in the United States, there is always a risk […]

30 Reasons You Need an Answering Service for Your Business

Posted by on Apr 6, 2016 in Answering Services, Business
30 Reasons You Need an Answering Service for Your Business

There are tons of reasons for your business to use an answering service. Here are 30 to get you started. People choose to use a business answering service for many different reasons. That’s because outsourcing phone support helps organizations across numerous industries in a variety of ways. The following is a list of 30 reasons […]

An Answering Service’s Job is Not Done When the Call is Finished

Posted by on Mar 23, 2016 in Answering Services
An Answering Service’s Job is Not Done When the Call is Finished

You’d might think that all an answering service has to do to be successful is simply answer the phone and maybe take a message, right? Think again. An answering service’s job is to answer calls for your business. That sounds simple enough. Perhaps they take some messages for you. Not really a tall order there. […]

Answering Service for Callers Who Can’t Speak

Posted by on Mar 9, 2016 in Answering Services, Medical
Answering Service for Callers Who Can’t Speak

In the healthcare world, medical professionals sometimes work with patients who are unable to talk. That is when it’s important to have an answering service for callers who can’t speak. We all know that a doctor answering service must be HIPAA compliant, but an often overlooked quality is the ability to handle calls from people […]

Why Your Business Still Needs a Toll Free Number

Posted by on Feb 24, 2016 in Business, Marketing
Why Your Business Still Needs a Toll Free Number

Most people aren’t worried about long distance charges anymore, but there are still a few great reasons your business needs a toll free number. Back in the 1960’s, AT&T started offering Toll Free numbers as an alternative option to calling collect and dealing with an operator. Check out this terrible commercial if you want a […]