Is an After-Hours Emergency Call Answering Service Right for My Business?

Although it might be the ideal scenario for customer emergencies to only occur during business hours, the reality is that emergencies can happen at any time. If you aren’t yet offering after-hours emergency call answering services, you may be creating unhappy customers. The Benefits of Offering After-Hours Service An after-hours answering service offers your business [...]Read More »

How Customized Call Center Solutions Can Help Boost Business

Today’s fast pace means that your customers will want their calls answered quickly. However, it may be hard to keep up with the volume of calls your business receives. This is especially true if you have a smaller company with only a few employees. The good news is that there is an inexpensive solution for [...]Read More »

When to Use a Virtual Receptionist Service

A busy business is a successful business. However, the cost to hire full-time employees to handle your calls can be high. Another solution is to hire a virtual answering service. This option is not only incredibly cost-efficient, but can result in even more business for you. What Are Virtual Receptionists? Virtual receptionists have been professionally [...]Read More »

What Does a Medical Answering Service Do?

For a patient who is in pain, there is nothing worse than having to wait until morning when the doctor’s office opens to get the help they need. As a busy doctor, you want to make sure all of your patients receive the information and care they need. This is where a medical answering service [...]Read More »

7 Benefits of a Small Business Answering Service

Customer service today is about far more than simply answering questions; today’s customers want to feel empowered and know that they really matter to your business. Automated queues with recorded messages cannot provide the kind of personal connection that will keep customers coming back. A small business answering service can provide all of this and [...]Read More »

What to Look For in a Property Management Answering Service

As a property manager, your job goes well beyond building management. Not only do you have to ensure that your property and your management company continue to increase in value, but you also need to ensure that your tenants’ needs and desires are met. As busy as you are with tenant calls, building maintenance, showing [...]Read More »

How Call Answering Services Benefit the Hospitality Industry

A sure sign of a successful hospitality business is a busy front desk, but is it too busy? If your staff numbers aren’t sufficient to ensure guests at the desk are served and each call is being answered right away, you are placing your venture at risk. As a hospitality business, you need to do [...]Read More »

Why You Need an Apartment Answering Service

As a property manager, there are many things to take care of, including ensuring your properties meet safety standards and that repairs are up to date. Yet, even with all of the work and preparation you do, emergencies can still occur that may require immediate attention. No property manager can be available all the time, [...]Read More »

Do You Really Need an After-Hours Answering Service?

Many business owners wonder whether they are missing out on potential business by not being available beyond standard office hours. The truth is that if you don’t have an after-hours answering service, the golden opportunity to provide your customers with something they may not get anywhere else— a way to reach you when they need [...]Read More »

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