Why Choose a Virtual Receptionist Instead of an In-House Receptionist?

Posted by on Oct 2, 2018 in Call Center, Customer Service
Why Choose a Virtual Receptionist Instead of an In-House Receptionist?

Your receptionists accomplish many important tasks. They answer customer calls, and they also schedule appointments, as well as greet visitors and customers. If your receptionists are regularly overwhelmed by all of the tasks they must complete for you in a day, or you simply want another way to answer and process calls, a virtual receptionist […]

What You Need to Know to Choose the Best Call Answering Service for Your Business

Posted by on Sep 25, 2018 in Call Center, Customer Service
What You Need to Know to Choose the Best Call Answering Service for Your Business

You have realized the many benefits of a live answering service to handle your calls and have now decided to get this valuable service working for your business. However, you’ve probably discovered that many phone answering service companies exist. How do you possibly choose the right business phone answering service from them all? Here are […]

How Using A Hospitality Answering Service Benefits Guests And Staff

Posted by on Sep 1, 2018 in Call Center, Customer Service
How Using A Hospitality Answering Service Benefits Guests And Staff

Whether it’s a small bed and breakfast or a large hotel, your establishment is dedicated to keeping guests happy. However, this must occur even before they walk through your doors. If prospective guests have any difficulty getting in touch with your business, they will likely stay somewhere else. Here’s how a hospitality answering service can […]

How a Virtual Answering Service Can Help

Posted by on Aug 28, 2018 in Answering Services, Call Center, Customer Service
How a Virtual Answering Service Can Help

How a Virtual Answering Service Can Help You Acquire Leads Many business owners lose sleep over the question of how to generate more leads. Although there are many popular ways to do so, one of the best-kept secrets of lead generation can be found in hiring a virtual answering service. Let’s explore how this kind of […]

The Business Benefits of Bilingual Answering Service

Posted by on Aug 28, 2018 in Answering Services, Bilingual
The Business Benefits of Bilingual Answering Service

The Business Benefits of Bilingual Answering Service In the United States, the Spanish-speaking community is growing faster than any other. Regardless of the industry your business is in or what you are selling, it’s very likely that you will communicate with Spanish-speaking customers. However, unless your business is using a bilingual answering service, you could be […]