Turn Callers into Customers with an Answering Service
Every call is a chance for your business to earn another customer. Significantly increase your odds of closing the deal with an answering service. Your business gets calls all the time from people who are looking for information. Each time is an opportunity to transform them from callers with a question into clients with money […]
How to Prepare for Small Business Saturday
Small Business Saturday takes place the day after Black Friday. Are you prepared to capitalize when the spotlight is on local businesses? Here is how you can prepare to take advantage of Small Business Saturday. Black Friday is the day you wake up early and navigate of maze of rabid shoppers who are trying to […]
Protect Your Company with an Answering Service
An answering service can act as a life preserver for your business. There are a few ways you can protect your company with an answering service. When most people think of an answering service, they don’t necessarily think of it as a way to safeguard a business. Sure, answering services are a great way to improve customer […]
How To Give A Phone Interview
The phone interview is a key element in the hiring process. Follow these tips on how to give a phone interview if you want to hire the best person for the job. You can’t build a strong team of employees without hiring good people. And to do that, you need to be able to identify those […]
Customer Service Horror Stories
If you thought those ghost tales around the campfire were scary as a child, you better sleep with the light on after hearing these customer service horror stories. Customer service is a pretty huge deal for us. We are charged with facilitating a superior customer experience for people who call our customers. And we pride […]
