What Does a Virtual Receptionist Do?

You’ve probably heard of a virtual receptionist, but what exactly do they do? How do they work? How do they fit into your business operations? And most importantly, how can they improve efficiency, enhance customer service, and help you never miss an important call again? In today’s fast-paced business world, first impressions matter. When a […]

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What Is Call Patching? Can It Benefit My Business?

You have many options for how your customer calls are handled. However, there is one option that saves you money and improves your level of customer care: call patching services. Let’s take a closer look at why call patching services offer so much value to your business. Call Patching Is Different Automated systems employ recordings […]

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Make the Most of Your Busy Season with an Answering Service

If you run a company, you know the busiest season in any given year. Likewise, some industries have regular busy seasons, and you most likely know these seasons can make or break you. When preparing for the next busy season, you must prioritize lead capturing. You can capture 100% of your new leads by investing […]

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Why Use a Local Answering Service for Your Business?

The ability to answer as many customers, partner or patient calls as possible can determine your level of success in today’s business world. Hiring an answering service can help, but not just any service will do. Ensuring your phone call answering service is not based overseas can have many benefits. What Local Answering Service Is A local […]

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The Business Benefits of Bilingual Answering Service

In the United States, the Spanish-speaking community is growing faster than any other. Regardless of the industry your business is in or what you are selling, it’s very likely that you will communicate with Spanish-speaking customers. However, unless your business is using a bilingual answering service, you could be missing out on a lot of revenue, […]

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Discover the Benefits of a Professional Doctor Answering Service

As a physician, you need to be available to your patients. However, you can only be in one place at a time. A medical answering service can help your business and your patients in a variety of ways that this post will help you to discover. Personal Care That Patients Remember A professional answering service […]

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Can NOT Having a 24/7 Answering Service Harm Your Small Business?

Technology has helped ease labor throughout many facets of the workforce. From automated cashiers to mining, technology is helping humanity be more efficient and focus our attention to other factions of life in order to progress. But there are many facets in which robots may never be able to replace the thinking human. Call answering […]

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