Increase Conversion Rates with an Answering Service

Posted by on May 29, 2015 in Answering Services
Increase Conversion Rates with an Answering Service

You’ve already got the leads, but you can do more with them. A business answering service can help you increase conversion rates and make more sales. If one is committed, there is almost no piece of information that can’t be found online. Most businesses have at least some degree of web presence for interested parties […]

The Importance of a HIPAA Compliant Medical Telephone Answering Service

Posted by on May 22, 2015 in Answering Services, Medical
The Importance of a HIPAA Compliant Medical Telephone Answering Service

If you are in the healthcare industry and you use a call center to take care of your calls at any time and they are not a HIPAA compliant medical telephone answering service then you could be in big trouble. A legitimate doctor answering service has to be completely HIPAA compliant. There are no ifs, […]

The Difference Between a 3 Call and a 1 Call Answering Service Environment

Posted by on May 8, 2015 in Answering Services
The Difference Between a 3 Call and a 1 Call Answering Service Environment

If you use an answering service or are thinking of using one, it’s important to know the difference between a 3 call and a 1 call environment. One of them is much better for your business. Is your telephone answering service a “3-call” or “1-call” environment? In a 3-call center, operators handle up to three […]

How a Spanish Answering Service Works

Posted by on May 1, 2015 in Answering Services, Bilingual
How a Spanish Answering Service Works

A Spanish answering service is becoming a big piece of the puzzle for companies who want to provide bilingual support for their callers. Within the next couple years, the Hispanic population will make up 20% of people in the United States. That’s a lot of potential customers. Savvy businesses are now making moves to ensure […]

Brand Your Business Phones with an Answering Service

Posted by on Apr 3, 2015 in Answering Services
Brand Your Business Phones with an Answering Service

Any company will tell you how important branding is. So why is it that the branding of the phone experience falls through the cracks so frequently? An experienced answering service is the perfect way to resolve that issue and professionally brand business phones. Put yourself in the shoes of your caller for a minute. These […]