Here’s How a Business Answering Service Can Help Your Company Grow

Posted by on Oct 29, 2018 in Answering Services, Call Center, Customer Service
Here’s How a Business Answering Service Can Help Your Company Grow

It’s an exciting time for your growing business. Orders are coming in, and you’re getting more and more calls from potential customers. However, if you’re like most small business owners, you probably don’t have enough time in the day to accomplish everything, but you also don’t have the money to hire a receptionist. We have […]

Why Choose a Virtual Receptionist Instead of an In-House Receptionist?

Posted by on Oct 2, 2018 in Call Center, Customer Service
Why Choose a Virtual Receptionist Instead of an In-House Receptionist?

Your receptionists accomplish many important tasks. They answer customer calls, and they also schedule appointments, as well as greet visitors and customers. If your receptionists are regularly overwhelmed by all of the tasks they must complete for you in a day, or you simply want another way to answer and process calls, a virtual receptionist […]

5 Ways an Answering Service Can Save You Money

Posted by on Jun 29, 2016 in Answering Services, Business
5 Ways an Answering Service Can Save You Money

Using an answering service is not only a great way to save money, but it can also help capture more sales leads and improve customer service. When people consider using an answering service, they think about how much it will cost them. That’s fair, because answering services aren’t free. Well, they are for a week […]

The Difference Between Answering Services and Call Center Services

Posted by on Jan 13, 2016 in Answering Services, Call Center
The Difference Between Answering Services and Call Center Services

Call centers and answering services both look the same as each are located in offices filled with computers, phones, and operators. So what is the difference between answering services and call center services? When it comes to the difference between an answering service and a call center, the physical look or location has nothing to do […]

What is the Difference Between an Answering Service and a Virtual Receptionist?

Posted by on Dec 16, 2015 in Answering Services
What is the Difference Between an Answering Service and a Virtual Receptionist?

Both an answering service and a virtual receptionist are ways to have your calls answered offsite, but what’s the difference between the two? When businesses are looking to outsource their call handling they often consider answering services or a virtual receptionist. Knowing the difference between them will help you choose which one is best for […]