Do You Really Need an After-Hours Answering Service?

Many business owners wonder whether they are missing out on potential business by not being available beyond standard office hours. The truth is that if you don’t have an after-hours answering service, the golden opportunity to provide your customers with something they may not get anywhere else— a way to reach you when they need […]

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Discover the Benefits of a Professional Doctor Answering Service

As a physician, you need to be available to your patients. However, you can only be in one place at a time. A medical answering service can help your business and your patients in a variety of ways that this post will help you to discover. Personal Care That Patients Remember A professional answering service […]

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Benefits of Using a Local Answering Service

Even as the economy changes and becomes more global in nature, local small businesses continue to hold a definitive advantage over large conglomerates. Local companies use local area codes for their phone services and, while that might seem like a minor detail, communities tend to support businesses in their area before massive corporations. Even corporations […]

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Why Your Medical Business Needs a Spanish Speaking Answering Service

America is known as the melting pot of the world. Citizens from various backgrounds, ethnicities, and cultures find their way to the States for a new life. In many of our neighboring countries, Spanish is primarily spoken, so it’s natural for America’s Spanish-speaking population to rise in number as those citizens move here. Companies are […]

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How Whistleblower Hotline Services Provide Security for Your Business

Everyone needs a shoulder to support them from time to time; this is especially true in the workplace. There are countless scenarios when an employee may feel powerless to fix a wrongdoing or inappropriate conduct. Maybe they’re intimidated or afraid of losing their job by reporting workplace misconducts, or perhaps they aren’t sure if it’s […]

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What to Look For in an HVAC Answering Service

HVAC emergencies wait for no one—that’s almost an understatement. It seems, in most cases, the worst issues with heating and cooling arise in the wee hours of the morning or on holiday weekends. AnswerMTI’s HVAC answering service ensures that someone’s always around to take client calls and relay urgent messages over to technicians, no matter […]

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6 Ways Government Answering Services Save You Time and Money

Today, more than ever before, government agencies are expected to do more with less. With certain objectives necessary and the threat of budget restraints looming, interruptions from ringing telephones can make it difficult to meet these goals. Because there are numerous ways government answering services save you both time and money, they can be an […]

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When Should a Business Hire an Answering Service?

Communications is one of the most important parts of any successful business, especially communications between a company and its customers. That’s why so many businesses are turning to call centers to handle customer calls. According to the Bureau of Labor Statistics, call service employment is expected to grow by 39% between 2014 and 2024. Clearly, […]

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