Why Your Government Office Needs an Answering Service

Government offices receive a constant barrage of calls, which can lead to a decrease in performance and efficiency. Today, the COVID-19 pandemic and the resulting economic instability are placing extraordinary pressure on these facilities, with many receiving thousands of calls each day. A live answering service can ensure that every call is handled promptly and […]

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9 Important Aspects of Professional Phone Etiquette

When you’re speaking with customers or coworkers over the phone, it’s important to maintain a certain level of professionalism. Communication skills are vital to the success of a company. Understanding the basics of professional phone etiquette is a benefit regardless of your industry or job title. For this reason, many companies trust a business answering […]

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6 Tips to Skyrocket Your Small Business Sales in 2020

Every business would love to grow sales. After all, making sales is the whole point of being in business in the first place—without sales, you’d quickly be closing the doors. For small business owners, it can be difficult to grow as your standard monthly or annual revenue might not allow for much of a marketing […]

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Staying on Top of Customer Service in the Hospitality Industry

The main goal of every hospitality business is to give customers the best experience possible. The best way to stay on top of customer service is to make a great impression every single time. Here are the many ways you can create loyal customers and develop streams of new customers who’ll keep coming back to […]

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How to Use a Virtual Receptionist Service

You may have heard about a virtual receptionist service, but may not know much about how to use it or how it can benefit your business. This article is about to change all of that; read on to learn about just how you can use this kind of remote receptionist service to improve the way […]

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How Live Answering Service Helps Property Management

How Live Answering Service Helps You Keep Property Residents Property managers have a multi-faceted job; not only do they have to take care of the tasks associated with tenants moving in and out, but they also have to be able to handle calls from current and prospective tenants, sometimes at all hours of the night. [...]Read More »

Benefits of Having an Answering Service Set Your Appointments

Whether it’s for your customers, clients, patients or vendors, the importance of setting appointments cannot be understated. However, if you’re not able to schedule appointments efficiently throughout the day (and even after hours), this can cause you to lose business. Having an appointment scheduling answering service can be your solution.   What Is an Answering [...]Read More »

Here’s How a Business Answering Service Can Help Your Company Grow

It’s an exciting time for your growing business. Orders are coming in, and you’re getting more and more calls from potential customers. However, if you’re like most small business owners, you probably don’t have enough time in the day to accomplish everything, but you also don’t have the money to hire a receptionist. We have [...]Read More »

What Can a 24-Hour Answering Service Do for Your Business?

As a business owner, you already realize that your relationships with your customers are your number-one priority. This means both nurturing those relationships and offering the best possible customer service. Can your automated answering system do that? If not, it’s time to consider these benefits of a 24-hour answering service.   Makes Customers Feel Valued [...]Read More »