One of the biggest benefits to businesses from using an answering service is an increase in leads and customer inquiries being converted into sales. A business answering service does more than just take messages outside of office hours. The services live answering providers render are an important part in many businesses’ ability to convert leads. […]
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Every business wants to retain as many customers as possible, and many invest a lot of time and money into discovering how to do just that. Turns out, the answer to most business’s customer retention problems is a lot simpler than many believe. If your business is really interested in getting more of your customers […]
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Doctors lead busy lives. Even the most dedicated physicians and their staff cannot be available to all their patients 24 hours a day. Yet, the medical needs of patients won’t wait for when doctors find it convenient for them to deal with. How can doctors make sure that their medical practices’ needs and the needs […]
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Technology has helped ease labor throughout many facets of the workforce. From automated cashiers to mining, technology is helping humanity be more efficient and focus our attention to other factions of life in order to progress. But there are many facets in which robots may never be able to replace the thinking human. Call answering […]
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The most successful businesses follow one simple rule when it comes to communicating with customers—meet them where they are. If they prefer texting, text them. If they’d rather get emails than calls, email them. The fewer barriers there are between you and your customers, the easier it will be for them to buy your goods […]
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It’s that time of year to spread some cheer, so all of us at AnswerMTI are wishing you happy holidays! As we come down to the end of 2016, we thought we’d take a moment to wish all of you the best this holiday season. It’s been another great year and we couldn’t have […]
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Answering services help towing companies provide reliable service for every stranded driver or car in need of a lift. Whether it’s a summer road trip or traveling during the holidays, people are making long drives year-round. That means folks are breaking down or getting in auto accidents every single day. This is where towing […]
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It’s the time of year when we take a moment to think about all the things we have to be thankful for not just as individuals and families, but as companies as well. At AnswerMTI, we have lots to be thankful for. So, we thought we’d take this opportunity to talk about one of […]
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Businesses can increase revenue by partnering with a live support provider. Here’s how your company is able to actually make more money by using an answering service. Here’s something every business owner should know: It is not only possible, but in fact easy to increase revenue simply by hiring an answering service. You can […]
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Everyone who works in customer service has had to deal with some pretty upset people. Knowing how to handle angry callers appropriately will help you diffuse the situation and keep your sanity. If you have a job that requires you to provide customer service, then you probably know how horrible it can be to […]
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