How to Keep Your Business Communications Active During Emergency Situations

Posted by on Oct 4, 2017 in Answering Services
How to Keep Your Business Communications Active During Emergency Situations

An emergency answering service can help keep your business communications active during emergency situations. There can be various unforeseen events and natural disasters that could impact your day-to-day business operations and leave customers wondering how to get support. From fires and floods to earthquakes, tornados, and hurricanes, Mother Nature can be unpredictable and leave communities […]

6 Ways Government Answering Services Save You Time and Money

Posted by on Sep 18, 2017 in Answering Services, Call Center
6 Ways Government Answering Services Save You Time and Money

Today, more than ever before, government agencies are expected to do more with less. With certain objectives necessary and the threat of budget restraints looming, interruptions from ringing telephones can make it difficult to meet these goals. Because there are numerous ways government answering services save you both time and money, they can be an […]

Make a Good First Impression with Help from a Hospitality Answering Service

Posted by on Aug 30, 2017 in Answering Services, Customer Service
Make a Good First Impression with Help from a Hospitality Answering Service

The phone at the front desk of your motel, hotel, or bed and breakfast is ringing, yet you have several people standing in front of you waiting to either check in or check out. Do you make the people in line wait even longer so you can pick up the phone, or do you answer […]

Answering Services for Colleges: A More Efficient Way to Handle Inbound Calls

Posted by on Aug 16, 2017 in Answering Services
Answering Services for Colleges: A More Efficient Way to Handle Inbound Calls

Universities and colleges receive a large number of inbound calls every day, even during the summer and scheduled school breaks. While some universities and colleges attempt to staff plenty of personnel to handle the volume of inbound calls, it is hard for them to have sufficient coverage during peak calling periods. Why? Quite simply, if […]

When Should a Business Hire an Answering Service?

Posted by on Jul 31, 2017 in Answering Services
When Should a Business Hire an Answering Service?

Communications is one of the most important parts of any successful business, especially communications between a company and its customers. That’s why so many businesses are turning to call centers to handle customer calls. According to the Bureau of Labor Statistics, call service employment is expected to grow by 39% between 2014 and 2024. Clearly, […]