Does a Receptionist or an Answering Service Cost More?

Posted by on May 18, 2016 in Answering Services
Does a Receptionist or an Answering Service Cost More?

When it comes to having your business phone answered, you’ve got plenty of options. There is lots to consider to make the right choice, so it’s always important to ask if a receptionist or an answering service costs more. Many businesses choose between having an in-house receptionist or a professional answering service handle their calls. […]

Are Answering Services by the Minute or by the Unit Better?

Posted by on May 5, 2016 in Answering Services
Are Answering Services by the Minute or by the Unit Better?

Phone answering service plans are generally billed in one of two ways: Minutes or Units. Which method is more advantageous for your company to use? In the world of answering services, you’ll usually find that all providers offer plans that bill by the minute or by the unit. It’s important to know the difference between […]

How an Answering Service Helps Businesses During Bad Weather

Posted by on Apr 20, 2016 in Answering Services, Business
How an Answering Service Helps Businesses During Bad Weather

Businesses face all different kinds of bad weather emergencies. Companies that use an answering service to help weather the storm have an easier time of making it through to the other side. No matter what time of year it is or where your business is located in the United States, there is always a risk […]

30 Reasons You Need an Answering Service for Your Business

Posted by on Apr 6, 2016 in Answering Services, Business
30 Reasons You Need an Answering Service for Your Business

There are tons of reasons for your business to use an answering service. Here are 30 to get you started. People choose to use a business answering service for many different reasons. That’s because outsourcing phone support helps organizations across numerous industries in a variety of ways. The following is a list of 30 reasons […]

An Answering Service’s Job is Not Done When the Call is Finished

Posted by on Mar 23, 2016 in Answering Services
An Answering Service’s Job is Not Done When the Call is Finished

You’d might think that all an answering service has to do to be successful is simply answer the phone and maybe take a message, right? Think again. An answering service’s job is to answer calls for your business. That sounds simple enough. Perhaps they take some messages for you. Not really a tall order there. […]