Having a bilingual answering service is essential to your business operations today more than ever. Whether you are a small business owner or in charge of operating a multi-national corporation, you need to be responsive to your customers’ needs day or night, 24/7, 365 days a year. The easiest way to ensure your customers have […]
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In the United States, the Spanish-speaking community is growing faster than any other. Regardless of the industry your business is in or what you are selling, it’s very likely that you will communicate with Spanish-speaking customers. However, unless your business is using a bilingual answering service, you could be missing out on a lot of revenue, […]
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The most successful businesses follow one simple rule when it comes to communicating with customers—meet them where they are. If they prefer texting, text them. If they’d rather get emails than calls, email them. The fewer barriers there are between you and your customers, the easier it will be for them to buy your goods […]
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