How Whistleblower Hotline Services Provide Security for Your Business

Posted by on Oct 25, 2017 in Answering Services, Call Center

Everyone needs a shoulder to support them from time to time; this is especially true in the workplace. There are countless scenarios when an employee may feel powerless to fix a wrongdoing or inappropriate conduct. Maybe they’re intimidated or afraid of losing their job by reporting workplace misconducts, or perhaps they aren’t sure if it’s a transgression in the first place.

Whistleblower services give your employees a safe and reliable check-in point while providing you with high-impact business intelligence that could save you from lawsuits, fines, and even charges.


Whistleblower ServicesWhat Is an Employee Hotline Service?

A whistleblower hotline answering service is an anonymous third-party telephone line any employee within your business can contact to report transgressions. They can report incidents of business fraud, theft, harassment, sexual harassment, or even workplace misconduct to the hotline service without impacting office politics, causing drama, or being singled out and punished for the report. Whistleblower services typically operate anonymously by telephone, giving employees a voice and promoting honesty in the workplace.

Hotlines Keep the Workplace Honest

Your company’s reputation hinges on the honesty of your employees, supervisors, and policies. In an ideal world, you should be able to count on your team to put forth the best image of your company at all times. There are many ways to create a strong foundation for your business’s reputation. Instilling a sense of pride into your workforce about what they do and why it matters are just some of the ways this can be done.

It never hurts to have an extra incentive system to keep your workforce on the right track—which is essentially why whistleblower services work. Providing your employees with a safe, anonymous outlet to voice their concerns about fraud and workplace misconduct will keep them honest since they know there’s always the risk that someone will speak up otherwise. It eliminates the potential for threats or manipulation, even in highly sensitive situations.

It Provides Security for Your Employees

In the vast majority of situations, humans will choose to “do the right thing” if given the chance. This is true in both personal lives and workplaces, too. Employees and managers alike tend to follow the rules in their workplace and respect each other as individuals, but, sometimes, incidents do happen. When either the rules or a single bad apple makes that impossible, things can become very complicated and difficult to deal with.

When your company will deal with a crisis that’s caused by a bad apple or a negligent rule, it can compromise the entire company’s integrity. Employees will feel obligated to speak up and expose the true source of the problem, but may not feel secure enough in doing so, especially if they believe they could run into trouble for involving themselves in the matter. These issues are more complicated than usual if a manager is the source of the problem.

Dealing with bad apples becomes so much easier when employees can report individuals anonymously. Rather than spending time worrying about their own job, they can report the issue and let someone else who is more qualified deal with it instead.

Listening = Respect

Hotline Answering Service

Giving your employees a neutral and anonymous outlet to report abuses of power and workplace violations makes them feel secure and valued. Providing an employee hotline service gives them the confidence they need to report unethical business practices without feeling targeted or at risk of losing their job.

Employees will feel confident about fully investing themselves into the workplace if they know they are believed and heard, even if it’s only your whistleblower service doing the listening. They’ll also respect your company more by knowing that you’re giving them a voice.

Workplace hotlines are an invaluable asset to your company because they promote longevity, honesty, and transparency. They’re also one of the best tools you can use in achieving a high degree of accountability for all parties without fear of punishment. AnswerMTI has experienced hotline professionals waiting to help your business thrive! We’re unbiased and confidential with all our services, so you’ll always have that shoulder to lean on.