Introduction to Answering Services for Businesses
AnswerMTI is a professional 24×7 live telephone answering service providing affordable customer service solutions since 1982. In today’s fast paced world you need a competitive edge, and sending existing clients or potential new customers to voicemail just doesn’t cut it. Our dedicated team of experts offer continuous call answering even during nights, weekends, and holidays. Forward your calls 24 hours a day, after hours, or simply use us to handle your call overflow needs. We’re open all the time so you don’t have to be!
Our agents are career minded, highly trained professionals with extraordinary skills in call screening, appointment setting services, order taking and virtual receptionist services. Did we mention that our agents are also fluent in both English and Spanish? That’s right, our team not only has a passion for customer service, but we can deliver on it with a fully bilingual answering service.
We invite you to take our services for a test drive with a no obligation, one week free trial of our answering services. If you try us and aren’t blown away, then just walk away with no strings attached. But we are willing to bet that once you experience the AnswerMTI difference you’ll only wonder why you didn’t get signed up sooner. As a partner with AnswerMTI you will always enjoy simple, budget friendly pricing with no contracts or hidden fees.
We know that no two calls are the same and no two customers are alike, and that’s why we understand the value of leaving your customers with a lasting impression that speaks highly of your business. Using our proprietary software we can offer unlimited, call scripting that enables our team to fully assist your customers with nearly any request. It’s always our goal to work along side you to develop a fully customized answering service plan that will fit the unique needs of your company and ultimately lead to your success. Being an employee owned company means that each and every one of our employees is invested in providing the best possible service. Your success really is our success!
As one of the nation’s leading answering and call center services we value your business and we strive to meet even the highest standards of the toughest critics. Over the years, we’ve found that our customers agree that we end up not only meeting their needs, but actually exceeding their expectations. Headquartered in Atlanta, Georgia, but providing service to businesses all around the United Sates, we are always here to assist with all of your answering service needs. If you have any questions about how things work or what we can do for you, please never hesitate to reach out and contact us!