Today’s customers want more than just to purchase your products or services; they also want around-the-clock access. Technology allows business owners to provide that access in a number of ways, including via after-hours answering service. Renovate Your Online Properties A good way to ensure you’re always providing the best customer access is to take a […]
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Today’s customers are no longer willing to wait until a business is open to get what they want; if they can’t get it from your business, they will simply go to your competitor. When you add an after-hours answering service to your marketing strategy, this can be prevented. Always Connected In the old days, connection […]
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These days, your small business has more competition than ever. In order to rise above the rest, you need to stay dynamic and competitive. Devoting your time to implementing just 5 strategies can have many benefits to your employees, customers, and bottom line. 1. Start with Your Employees You may have a great team around […]
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Fraud costs businesses millions of dollars every year. Having a strategy in place to prevent fraud can not only save your business money but also help you to avoid other negative effects such as legal costs and damage to your reputation. A critical part of any strategy to prevent fraud is making a whistleblower hotline […]
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When a tenant experiences a maintenance emergency, they need assistance right away. If they can’t reach your property’s maintenance person, the problem can quickly become a major and costly disaster. However, you don’t want your on-call maintenance tech getting calls all throughout the night for issues that can wait. Having a 24-hour call answering service […]
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When incidents occur or an employee has concerns regarding conduct or ethics, the only option available to them may be your human resources department. However, they may not feel comfortable speaking in person about certain issues. Where this is the case, whistleblower hotline services can offer anonymity as well as an effective means of preventing […]
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You have many options for how your customer calls are handled. However, there is one option that saves you money and improves your level of customer care: call patching services. Let’s take a closer look at why this service offers so much value to your business. Call Patching Is Different Unlike automated systems which […]
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Busy real estate agents like you can spend the bulk of the day out of the office. If you’re not meeting with an appraiser, you’re showing a home, talking to a developer, or checking on the status of your sales. If you’re doing all of that, sometimes in a single day, when do you have […]
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It’s an exciting time for your growing business. Orders are coming in, and you’re getting more and more calls from potential customers. However, if you’re like most small business owners, you probably don’t have enough time in the day to accomplish everything, but you also don’t have the money to hire a receptionist. We have […]
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Your receptionists accomplish many important tasks. They answer customer calls, and they also schedule appointments, as well as greet visitors and customers. If your receptionists are regularly overwhelmed by all of the tasks they must complete for you in a day, or you simply want another way to answer and process calls, a virtual receptionist […]
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