How to Prevent Missed Sales Opportunities

Posted by on Sep 11, 2015 in Answering Services, Business
How to Prevent Missed Sales Opportunities

Missed sales opportunities can be detrimental to any business. Here is a surefire way you can drastically cut down on missing those valuable calls. 99% of people who call your business are either a potential sales opportunity or someone giving you the chance to provide excellent customer service. Sometimes both. What’s the first step in […]

5 Ingredients for an Awesome Customer Service Recipe

Posted by on Sep 4, 2015 in Business, Customer Service
5 Ingredients for an Awesome Customer Service Recipe

Wanting to provide¬†awesome customer service is a good thing. But it’s only a start. To truly deliver an amazing customer experience¬†you must have the right ingredients and know how to blend them all together.   What makes any recipe truly amazing is the ingredients. And the quality of ingredients matters a whole lot too. If […]

5 Social Media Tips for Small Business Owners

Posted by on Aug 14, 2015 in Business, Marketing
5 Social Media Tips for Small Business Owners

Social media is the great equalizer in the business world. Harness its power with these five tips, and your small business will find some big success. Small business owners have a lot going on. Just thinking about social media can even be too much for them sometimes. But with just a little bit of time […]

How To Go Beyond The Sale

Posted by on Aug 7, 2015 in Business, Customer Service
How To Go Beyond The Sale

Closing a new client is one thing. But going beyond the sale to create a customer for life is where the true profit is. Congratulations! Your salesperson just closed the deal and your company has brought on a new customer. Everyone at the company is excited to get the increased revenue that client will bring […]

Only One Shot at a First Impression

Posted by on Jul 10, 2015 in Business, Customer Service
Only One Shot at a First Impression

All it takes is a couple of seconds for a first impression to be made. Think about it, we do it all the time on a personal level, and it is no different when people first encounter a business. Your company only gets one chance to make a good first impression and swing the tide […]