Should My Business Use an Auto Answer System?

Posted by on Jan 27, 2016 in Answering Services, Business, Customer Service
Should My Business Use an Auto Answer System?

Is it best for your business to answer the phone with a live person or will an auto answer system work? Well, that depends on what your company is trying to accomplish. First, let’s make sure we are all on the same page here and explain what an auto answer system is. An auto answer […]

How to Prepare for Small Business Saturday

Posted by on Nov 18, 2015 in Business
How to Prepare for Small Business Saturday

Small Business Saturday takes place the day after Black Friday. Are you prepared to capitalize when the spotlight is on local businesses? Here is how you can prepare to take advantage of Small Business Saturday. Black Friday is the day you wake up early and navigate of maze of rabid shoppers who are trying to […]

Protect Your Company with an Answering Service

Posted by on Nov 4, 2015 in Answering Services, Business
Protect Your Company with an Answering Service

An answering service can act as a life preserver for your business. There are a few ways you can protect your company with an answering service. When most people think of an answering service, they don’t necessarily think of it as a way to safeguard a business. Sure, answering services are a great way to improve customer […]

How To Give A Phone Interview

Posted by on Oct 21, 2015 in Business
How To Give A Phone Interview

The phone interview is a key element in the hiring process. Follow these tips on how to give a phone interview if you want to hire the best person for the job. You can’t build a strong team of employees without hiring good people. And to do that, you need to be able to identify those […]

What Does a Virtual Receptionist Do?

Posted by on Oct 2, 2015 in Answering Services, Business, Customer Service
What Does a Virtual Receptionist Do?

You’ve probably heard of a virtual receptionist, but what do they do? How do they work? And most importantly, how can a virtual receptionist benefit your business?   A virtual receptionist is a person who answers incoming calls for your business, takes messages, transfers callers to the right people, and professionally brands your phones by […]