Five Reasons Your Business Needs a Bilingual Answering Service

Posted by on May 17, 2017 in Answering Services, Bilingual, Customer Service
Five Reasons Your Business Needs a Bilingual Answering Service

The most successful businesses follow one simple rule when it comes to communicating with customers—meet them where they are. If they prefer texting, text them. If they’d rather get emails than calls, email them. The fewer barriers there are between you and your customers, the easier it will be for them to buy your goods […]

How a Spanish Answering Service Works

Posted by on May 1, 2015 in Answering Services, Bilingual
How a Spanish Answering Service Works

A Spanish answering service is becoming a big piece of the puzzle for companies who want to provide bilingual support for their callers. Within the next couple years, the Hispanic population will make up 20% of people in the United States. That’s a lot of potential customers. Savvy businesses are now making moves to ensure […]