Turn Callers into Customers with an Answering Service

Posted by on Dec 2, 2015 in Answering Services
Turn Callers into Customers with an Answering Service

Every call is a chance for your business to earn another customer. Significantly increase your odds of closing the deal with an answering service. Your business gets calls all the time from people who are looking for information. Each time is an opportunity to transform them from callers with a question into clients with money […]

Protect Your Company with an Answering Service

Posted by on Nov 4, 2015 in Answering Services, Business
Protect Your Company with an Answering Service

An answering service can act as a life preserver for your business. There are a few ways you can protect your company with an answering service. When most people think of an answering service, they don’t necessarily think of it as a way to safeguard a business. Sure, answering services are a great way to improve customer […]

What Does a Virtual Receptionist Do?

Posted by on Oct 2, 2015 in Answering Services, Business, Customer Service
What Does a Virtual Receptionist Do?

You’ve probably heard of a virtual receptionist, but what do they do? How do they work? And most importantly, how can a virtual receptionist benefit your business?   A virtual receptionist is a person who answers incoming calls for your business, takes messages, transfers callers to the right people, and professionally brands your phones by […]

How to Prevent Missed Sales Opportunities

Posted by on Sep 11, 2015 in Answering Services, Business
How to Prevent Missed Sales Opportunities

Missed sales opportunities can be detrimental to any business. Here is a surefire way you can drastically cut down on missing those valuable calls. 99% of people who call your business are either a potential sales opportunity or someone giving you the chance to provide excellent customer service. Sometimes both. What’s the first step in […]

Does Your Answering Service Use Progressive Training?

Posted by on Aug 28, 2015 in Answering Services
Does Your Answering Service Use Progressive Training?

Answering services that use progressive training are dedicated to perfecting the live support they provide for you and enhancing the customer experience for your callers. Progressive training is a type of training that is set up in a sequence that requires an increase in performance proficiency to move onto the next level. So what does […]