How to Choose the Right Answering Service

Posted by on Aug 4, 2016 in Answering Services
How to Choose the Right Answering Service

There are a lot of live support providers out there. Here are some things to look for so you know how to choose the right answering service for your company. When you decide to look into partnering with an answering service you probably don’t just hire the first one you come across. It’s best to shop […]

5 Ways an Answering Service Can Save You Money

Posted by on Jun 29, 2016 in Answering Services, Business
5 Ways an Answering Service Can Save You Money

Using an answering service is not only a great way to save money, but it can also help capture more sales leads and improve customer service. When people consider using an answering service, they think about how much it will cost them. That’s fair, because answering services aren’t free. Well, they are for a week […]

What is a Normal Answering Service Plan?

Posted by on Jun 15, 2016 in Answering Services
What is a Normal Answering Service Plan?

When shopping for a live support provider it can be very helpful to know what a normal answering service plan is so you can compare appropriately. With a multitude of different companies offering their answering services it can be difficult to know what normal should be when it comes to shopping for the right plan. […]

Does a Receptionist or an Answering Service Cost More?

Posted by on May 18, 2016 in Answering Services
Does a Receptionist or an Answering Service Cost More?

When it comes to having your business phone answered, you’ve got plenty of options. There is lots to consider to make the right choice, so it’s always important to ask if a receptionist or an answering service costs more. Many businesses choose between having an in-house receptionist or a professional answering service handle their calls. […]

Are Answering Services by the Minute or by the Unit Better?

Posted by on May 5, 2016 in Answering Services
Are Answering Services by the Minute or by the Unit Better?

Phone answering service plans are generally billed in one of two ways: Minutes or Units. Which method is more advantageous for your company to use? In the world of answering services, you’ll usually find that all providers offer plans that bill by the minute or by the unit. It’s important to know the difference between […]