How to Make Money By Using an Answering Service

  Businesses can increase revenue by partnering with a live support provider. Here’s how your company is able to actually make more money by using an answering service. Here’s something every business owner should know: It is not only possible, but in fact easy to increase revenue simply by hiring an answering service. You can […]

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Do Answering Services Purposely Make Calls Take Longer?

  Ever been curious if answering services stay on the line longer to inflate the duration of a call? It’s a fair thing to wonder. So how long should each call take to process for an answering service? Many people have called a business and reached their answering service. Sometimes it may feel like they […]

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What You Should Know About Answering Services and Hold Times

  Not all answering services handle holds the same. Here’s what you should know about answering services and hold time to make sure your callers are getting the best experience. In general, calls are put on hold all the time in call center environments. However, the first thing you should know is that not every […]

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How to Choose the Right Answering Service

  There are a lot of live support providers out there. Here are some things to look for so you know how to choose the right answering service for your company. When you decide to look into partnering with an answering service you probably don’t just hire the first one you come across. It’s best to […]

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5 Ways an Answering Service Can Save You Money

  Using an answering service is not only a great way to save money, but it can also help capture more sales leads and improve customer service. When people consider using an answering service, they think about how much it will cost them. That’s fair, because answering services aren’t free. Well, they are for a […]

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What is a Normal Answering Service Plan?

  When shopping for a live support provider it can be very helpful to know what a normal answering service plan is so you can compare appropriately. With a multitude of different companies offering their answering services it can be difficult to know what normal should be when it comes to shopping for the right […]

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Does a Receptionist or an Answering Service Cost More?

  When it comes to having your business phone answered, you’ve got plenty of options. There is lots to consider to make the right choice, so it’s always important to ask if a receptionist or an answering service costs more. Many businesses choose between having an in-house receptionist or a professional answering service handle their […]

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Are Answering Services by the Minute or by the Unit Better?

  Phone answering service plans are generally billed in one of two ways: Minutes or Units. Which method is more advantageous for your company to use? In the world of answering services, you’ll usually find that all providers offer plans that bill by the minute or by the unit. It’s important to know the difference […]

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How an Answering Service Helps Businesses During Bad Weather

  Businesses face all different kinds of bad weather emergencies. Companies that use an answering service to help weather the storm have an easier time of making it through to the other side. No matter what time of year it is or where your business is located in the United States, there is always a […]

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30 Reasons You Need an Answering Service for Your Business

  There are tons of reasons for your business to use an answering service. Here are 30 to get you started. People choose to use a business answering service for many different reasons. That’s because outsourcing phone support helps organizations across numerous industries in a variety of ways. The following is a list of 30 […]

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