As an attorney, a typical day may involve hours out of the office and lots of time tied up with meetings and casework. Meanwhile, your current and potential clients could be trying to reach you. Are they forced to choose from frustrating recorded options, do they get sent to your voicemail, or is your receptionist […]
Read More »
Small businesses that are experiencing rapid growth or busy times may find it more of a challenge to manage the questions, orders, and calls they receive from customers. If your business is finding itself in this situation, it’s important to know that help is available in the form of a local telephone answering service. […]
Read More »
Although it might be the ideal scenario for customer emergencies to only occur during business hours, the reality is that emergencies can happen at any time. If you aren’t yet offering after-hours emergency call answering services, you may be creating unhappy customers. The Benefits of Offering After-Hours Service An after-hours answering service offers your business […]
Read More »
Today’s fast pace means that your customers will want their calls answered quickly. However, it may be hard to keep up with the volume of calls your business receives. This is especially true if you have a smaller company with only a few employees. The good news is that there is an inexpensive solution for […]
Read More »
For a patient who is in pain, there is nothing worse than having to wait until morning when the doctor’s office opens to get the help they need. As a busy doctor, you want to make sure all of your patients receive the information and care they need. This is where a medical answering service […]
Read More »
As a plumber or electrician, the bulk of your time is likely being spent at client homes or businesses, but, when clients call, they want to speak to a real person and not a recording. How can you do this when you don’t even have time to answer your phone? You hire a plumbing and […]
Read More »
Customer service today is about far more than simply answering questions; today’s customers want to feel empowered and know that they really matter to your business. Automated queues with recorded messages cannot provide the kind of personal connection that will keep customers coming back. A small business answering service can provide all of this and […]
Read More »
As a property manager, your job goes well beyond building management. Not only do you have to ensure that your property and your management company continue to increase in value, but you also need to ensure that your tenants’ needs and desires are met. As busy as you are with tenant calls, building maintenance, showing […]
Read More »
A sure sign of a successful hospitality business is a busy front desk, but is it too busy? If your staff numbers aren’t sufficient to ensure guests at the desk are served and each call is being answered right away, you are placing your venture at risk. As a hospitality business, you need to do […]
Read More »
As a property manager, there are many things to take care of, including ensuring your properties meet safety standards and that repairs are up to date. Yet, even with all of the work and preparation you do, emergencies can still occur that may require immediate attention. No property manager can be available all the time, […]
Read More »