Protect Your Company with an Answering Service

Posted by on Nov 4, 2015 in Answering Services, Business
Protect Your Company with an Answering Service

An answering service can act as a life preserver for your business. There are a few ways you can protect your company with an answering service. When most people think of an answering service, they don’t necessarily think of it as a way to safeguard a business. Sure, answering services are a great way to improve customer […]

How To Give A Phone Interview

Posted by on Oct 21, 2015 in Business
How To Give A Phone Interview

The phone interview is a key element in the hiring process. Follow these tips on how to give a phone interview if you want to hire the best person for the job. You can’t build a strong team of employees without hiring good people. And to do that, you need to be able to identify those […]

Customer Service Horror Stories

Posted by on Oct 7, 2015 in Customer Service
Customer Service Horror Stories

If you thought those ghost tales around the campfire were scary as a child, you better sleep with the light on after hearing these customer service horror stories. Customer service is a pretty huge deal for us. We are charged with facilitating a superior customer experience for people who call our customers. And we pride […]

What Does a Virtual Receptionist Do?

Posted by on Oct 2, 2015 in Answering Services, Business, Customer Service
What Does a Virtual Receptionist Do?

You’ve probably heard of a virtual receptionist, but what do they do? How do they work? And most importantly, how can a virtual receptionist benefit your business?   A virtual receptionist is a person who answers incoming calls for your business, takes messages, transfers callers to the right people, and professionally brands your phones by […]

7 Tips for a Successful Video Conference Meeting

Posted by on Sep 18, 2015 in Business
7 Tips for a Successful Video Conference Meeting

Whether you have just scheduled your first video conference meeting or you’ve attended dozens of them, you’ll find these seven tips helpful for enhancing the experience for everyone. Video conference meetings are a great way to bring people together from across the country and create the feel for all being in the same room. It’s […]