Do You Really Need an After-Hours Answering Service?

Posted by on Dec 27, 2017 in Answering Services
Do You Really Need an After-Hours Answering Service?

Many business owners wonder whether they are missing out on potential business by not being available beyond standard office hours. The truth is that if you don’t have an after-hours answering service, the golden opportunity to provide your customers with something they may not get anywhere else— a way to reach you when they need […]

Discover the Benefits of a Professional Doctor Answering Service

Posted by on Dec 17, 2017 in Answering Services, Customer Service
Discover the Benefits of a Professional Doctor Answering Service

As a physician, you need to be available to your patients. However, you can only be in one place at a time. A medical answering service can help your business and your patients in a variety of ways that this post will help you to discover. Personal Care That Patients Remember A professional answering service […]

Benefits of Using a Local Answering Service

Posted by on Nov 29, 2017 in Answering Services, Customer Service
Benefits of Using a Local Answering Service

Even as the economy changes and becomes more global in nature, local small businesses continue to hold a definitive advantage over large conglomerates. Local companies use local area codes for their phone services and, while that might seem like a minor detail, communities tend to support businesses in their area before massive corporations. Even corporations […]

Why Your Medical Business Needs a Spanish Speaking Answering Service

Posted by on Nov 15, 2017 in Answering Services, Customer Service
Why Your Medical Business Needs a Spanish Speaking Answering Service

America is known as the melting pot of the world. Citizens from various backgrounds, ethnicities, and cultures find their way to the States for a new life. In many of our neighboring countries, Spanish is primarily spoken, so it’s natural for America’s Spanish-speaking population to rise in number as those citizens move here. Companies are […]

How Whistleblower Hotline Services Provide Security for Your Business

Posted by on Oct 25, 2017 in Answering Services, Call Center
How Whistleblower Hotline Services Provide Security for Your Business

Everyone needs a shoulder to support them from time to time; this is especially true in the workplace. There are countless scenarios when an employee may feel powerless to fix a wrongdoing or inappropriate conduct. Maybe they’re intimidated or afraid of losing their job by reporting workplace misconducts, or perhaps they aren’t sure if it’s […]